What happens if the engineer is unable to repair my computer?
In this case, our No-Fix-No-Fee policy means that there will be nothing to pay.
When do I pay for remote support?
As soon as we have fixed your machine via remote support. We trust you, you are our customer. No upfront deposits, just pay from any of our secure Paypal payment buttons on this website once we have fixed your issue selecting the price from the drop down menu.
We will receive a confirmation email once you have paid. We expect to be paid immediately after your issue has been resolved.
How do I pay for remote support securely?
We accept paypal payment or bank transfer
How do I get remote support?
Click the remote support button below to download remote support software (teamviewer_setup_x64).
Double click file once downloaded on bottom left corner
Click run only (one time use), then your Secure random ID and Password will be displayed. Any PC Repair will then connect to these details once provided over the phone.
Once Any PC Repair has fixed your PC you can pay via paypal or bank transfer